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Past Events

December 9, 2015

Webinar for Critical Access & Community Hospitals


Time:  December 9, 2015 @ 11 am PST / 2 pm EST
Panelist:  Laurie Pomerantz, Senior Regional VP, Sales

Critical Access and Community Hospitals across the US already face a number of unique challenges including lower patient volumes, declining reimbursements, fewer resources and limited access to financing. At the same time, they're being forced to compete with larger, better equipped hospitals & health systems that are continuing to grow, consolidate and expand their specialty services lines.

So what can Critical Access & Community Hospitals do to position themselves to not only remain competitive but also thrive?  
The first step is to take advantage of technologies that improve your revenue cycle and, in our next webinar, we review how the use of technology can help you do more with less to reduce operating costs and increase revenue capture, including:

1. A claims management platform that automates clean claim submission & remittance retrieval
2. A contract management system that accurately calculates expected reimbursement
3. A collections platform that eliminates redundant, clerical tasks
4. Connectivity among all of the above


September 23, 2015

Webinar: Avoiding the ICD-10 Fallout

Time:  Wednesday, September 23rd @ 11 a.m. PST  |  2 p.m. EST
Panelist:  Derek Morkel, CEO of GAFFEY Healthcare

If you're a healthcare finanace or financial operations professional, you already understand the importance of revenue and maintaining a steady cash-flow for your organization - both of which will be put to the test upon the ICD-10 go-live.

In our next webinar, we review how our cloud-based automated claim statusing platform, AutoStatus, can quickly be implemented before the deadline and used to not only boost collector productivity but also as an ICD-10 mitigation strategy by:

  • Detecting denials 14 - 21 days earlier
  • ​Closely monitoring and reporting on collector efficiency
  • Leveraging more detailed claim data than contained in a 277 
  • Eliminating the time-intensive task of checking claim statuses by phone or payer website, allowing collectors to focus on revenue generation


June 23, 2015

CIO Review Names GAFFEY Healthcare as One of the 20 Most Promising
Workflow Management Solution Providers

GAFFEY Healthcare, a leading provider of next-generation revenue cycle and business analytics software for the healthcare industry, today announced that CIO Review, a technology and business magazine for corporate decision makers of enterprise IT, has chosen GAFFEY Healthcare for its 20 Most Promising Workflow Management Solution Providers.

The list is featured as a Workflow Management Special of CIO Review’s June edition and is intended to help enterprises match various workflow management and automation technologies to their specific business needs. Criteria for review included demonstrated depth of knowledge and industry expertise in delivering workflow technologies. Final nominations for the list were determined by a panel of CEOs, CIOs, analysts and the CIO Review editorial board.

What qualifies GAFFEY Healthcare above others is a history of innovation that dates back close to 30 years as one of the first pioneers of applying EDI to claims management. Today, over 200 hospitals and health systems utilize GAFFEY Healthcare’s cloud-based suite of business office efficiency & productivity tools – AlphaCollector & AutoStatus – to automate tasks and leverage data to realize their highest levels of financial performance.

“We’re honored and thrilled to be included on this list by CIO Review,” stated Derek Morkel, CEO of GAFFEY Healthcare. “Being selected is a validation of the important role that automation technologies like AlphaCollector and AutoStatus will continue to play within healthcare to eliminate manual processes and, in turn, reduce costs for providers within an increasingly competitive and challenging landscape. Furthermore, it’s a testament to our team’s vision, hard work and tireless drive to provide the best possible technology to our healthcare provider clients,” he continued.


April 27, 2015

GAFFEY Healthcare in Microsoft Technet Blog




The end of the year is upon us, granting the opportunity to reflect and assess the past 12 months.  2014 was an incredible year for the GAFFEY Healthcare team and we have much to be thankful for, beginning with our amazing clients. 

In Retrospect
Many years ago, we declared it our company mission to help healthcare providers optimize their financial and operational performance by providing best-in-class automation technology that increases efficiency & productivity while cutting costs in the Revenue Cycle.  By every measure, we held true to that goal throughout 2014.  As a company, we we continued with our unprecedented growth and expanded our presence as an industry leader in Revenue Cycle.  More importantly, our hospital clients continued to reap the significant cash-flow benefits and improvements across revenue cycle metrics that automation solutions like AlphaCollector, AutoStatus and Claims Management can provide.

To the Future
As we look toward 2015 and beyond, GAFFEY Healthcare remains committed to a product roadmap that not only continues to make refinements and add functionality to all of our flagship products but also one that focuses on the future, strategic needs of our customers.  It's clear that the Big Data Revolution has taken hold within healthcare, and with our newly-released business intelligence platform, AlphaAnalytics, providers will be able to leverage and make actionable the massive volumes of data that they generate.

Without a doubt, 2015 will bring its share of changes and challenges to healthcare.  To our customers, we thank you for continuing to look to us as a trusted partner.  To everyone else, we hope to talk soon.

Warmest Regards,

Derek Morkel
CEO, GAFFEY Healthcare


Decemeber 18, 2014

The Future of Revenue Cycle

Substantial change within healthcare is certainly underway as it transitions to a new model at a pace never seen before.  This transition presents a number of changes and challenges that can seriously disrupt the financial health of providers.  Healthcare finance professionals not only need to understand the paradigm shift but also how to adapt.  

This webinar will cover the various ways the revenue cycle will be disrupted as well as the technologies that can support your organization in successfully managing the transition.

By attending this webinar, attendees will:

  • Gain a deeper understanding of the future state of healthcare
  • Learn what tools are mission critical for the future
  • Better understand the key role of data and the Enterprise Data Warehouse 


November 20, 2014

GAFFEY Claims Management

Novemeber 20, 2014 Webinar– GAFFEY Claims Management (GAFFEY CM) is the health care industry's most comprehensive SAAS-based claims and Billing Software suite. GAFFEY CM drives the industry's best results through the use of advanced workflow technology to automate the claims editing, billing, and remittance process.

By combining technology, EDI experience, and including a suite of Managed Services to support the entire billing process end-to-end, GAFFEY Healthcare customers have the highest Clean Claim Rates, Initial Claim Acceptance Rates, and lowest AR days in the industry.
Bundling support services with EDI and Payer management enables greater performance by any metric from pre-billing to remittance and denial management.  GAFFEY Healthcare customers typically realize an increase of 2-6% of Net Patient Revenue when utilizing the full suite of GAFFEY Healthcare solutions. 



April 29, 2014

Revenue Cycle Automation Software Company, GAFFEY Healthcare, Announces Medicare AutoStatus

Plano, TX (April 29, 2014) – GAFFEY Healthcare, a leading provider of next generation, cloud-based revenue cycle technology & business office outsourcing services, announced today a new module that updates  its claim statusing solution, AutoStatus, to now interface with all Medicare Fiscal Intermediaries in addition to major commercial payors.

Interfacing directly with payors to status electronic claims automates the cumbersome and time-consuming process of retrieving and updating patient claim statuses manually.  AutoStatus is a cloud-based data management service that allows providers to automatically review which claims have been processed, adjudicated and prioritize those that require further investigation via an AutoStatus dashboard.  When used in conjunction with GAFFEY’s workflow automation & business intelligence platform, AlphaCollector, Medicare claims can be prioritized and routed to specific collectors to create workgroups, eliminating non-value added touches due to increased automation.  Problem accounts are identified and resolved faster while AlphaCollector provides data and reports to reduce denials and increase clean claim rates.

“Medicare reimbursements oftentimes make up more than 50% of our customers’ AR.  Providing automation tools and better visibility into the status of those claims not only gives them a clear picture as to where their AR stands in real-time but also actionable data for follow up,” said Derek Morkel, CEO of GAFFEY Healthcare.  “The automated ability to status Medicare claims allows our customers to collect money more efficiently,” he continued.


March 25, 2014

Revenue Cycle Software Company, GAFFEY Healthcare, Announces Release of Document Genie

Plano, TX (March 25, 2014) – GAFFEY Healthcare, a leading provider of next generation, cloud-based revenue cycle management software & business office outsourcing services, has announced the release of its latest product, a document management and file organization system called Document Genie. 

Document Genie is a powerful cloud-based file management system that is used to associate files with claims.  Designed to help healthcare organizations manage their documents, it transforms the piles of EOB’s, revenue cycle paperwork, contracts and other documents into digital file catalogues that can be accessed from anywhere.  Document Genie seamlessly integrates with GAFFEY Healthcare’s workflow automation & business intelligence platform, AlphaCollector, to provide the ability to tag or associate any document with a field in AlphaCollector – enhancing education, scripting and document reference.  The system accepts all scanned documents and is fully encrypted to remain HIPAA compliant.

“The GAFFEY Healthcare team is extremely excited at the release of Document Genie.  The efficient management of documents, files and images is a critical component of almost any healthcare process today,” said GAFFEY Healthcare CEO, Derek Morkel.  “Document Genie adds significant capabilities to our next generation cloud based RCM platform - especially in terms of automation, efficiency and, equally as important, safety.  A safe and secure document management workflow platform is a critical component of an efficient process.”


March 18, 2014

East Liverpool City Hospital Selects GAFFEY Healthcare for Full Business Office Outsourcing Services

Plano, TX (March 18, 2014) – GAFFEY Healthcare, a leading provider of cloud-based revenue cycle management software & business office outsourcing services, has announced that it has entered into a multi-year agreement to provide full outsourcing services to East Liverpool City Hospital, a short-term acute care facility located in East Liverpool, Ohio.
The outsourcing services will be provided out of GAFFEY Healthcare’s state-of-the-art centralized business office in Plano, Texas.  In addition to services, GAFFEY Healthcare will also provide a fully comprehensive business office software suite, including billing & claims management, contract management, automatic claim statusing and their collections & workflow automation tool, AlphaCollector.

"When considering our options for outsourcing, an important factor for us was to find a partner who brought the right combination of people, processes and technology,” said Kyle Johnson, CFO of East Liverpool City Hospital.  “From the onset, GAFFEY Healthcare displayed that they could provide both the experienced personnel that we lacked and the technology that was out of our reach. We now have access to both human and technological resources that would otherwise not be available to a hospital of our size.”

“It’s becoming increasingly challenging for healthcare providers to independently navigate complex regulatory changes and remain financially sustainable in today’s atmosphere of economic uncertainty,” added Derek Morkel, CEO of GAFFEY Healthcare.  “We’re pleased to have the Hospital as a partner and are confident that we can help lift those burdens and allow them to focus on their mission to provide the community of East Liverpool with the highest level of care.”


March 21-22, 2014

Visit GAFFEY Healthcare at the 2014 HFMA Northern California Spring Conference.

Continuing in our long-standing tradition of supporting our local HFMA Chapter, GAFFEY Healthcare will proudly be sponsoring the Wild West themed 2014 Spring Conference hosted at the Grand Sheraton in Sacramento on March 20th and 21st.  Come by our booth and visit us!

February 25, 2014


Brian Moyer Receives 2013 HIMSS Chapter Leader of the Year Award!
Each year, HIMSS honors its members for their contributions to the Society, their organizations and to health information technology

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